Shipping Policy

Last updated: [Insert date]

Thank you for your purchase from House of History. We strive to provide you with a smooth and reliable shipping experience.

Processing Time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.

Shipping Rates & Delivery Estimates

Shipping rates: Shipping costs for your order will be calculated and displayed at checkout, based on the weight, dimensions, and destination of the items.
Delivery time estimates: Delivery times vary depending on the destination. Typical delivery times are:

  • Netherlands: 1-3 business days
  • Europe: 3-7 business days
  • International (Rest of the world): 7-21 business days

Please note that delivery times are estimates and cannot be guaranteed. Customs delays, weather conditions, and other factors can affect delivery times.

Shipping Methods

We ship our products via PostNL, DHL, or UPS, depending on the destination and chosen shipping method. Once your order has been shipped, you will receive a confirmation email with the tracking information so you can follow the progress of your package.

International Shipping

We are happy to offer international shipping. Please note the following:

  • Customs, duties, and taxes are the responsibility of the customer. We are not responsible for customs duties or import taxes imposed in the destination country.
  • Customs processing may vary and delay delivery, which is beyond our control.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information. Please allow a processing time of 24-48 hours before the tracking information is updated.

Damages

House of History is not liable for products damaged or lost during shipping. If you received your order damaged, please contact the carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Returns & Exchanges

Please refer to our [Insert link to return policy] for information on returns, refunds, and exchanges.

Contact

If you have any questions about our shipping policy or need assistance with your order, please contact us at:

Email: haerderwijckvintage@gmail.com
Phone: 0620932683
Address: Molenweg 22, 3849 RN Hierden, Netherlands

We appreciate your business and strive to provide all our customers with a seamless shipping experience!